Service 02 · Automation
Let AI do the repetitive part of the job
Rouage connects your email, forms and business tools to AI agents that sort requests, qualify leads, fill in your systems and draft replies. Your team checks what matters and stops spending hours on copy-paste.
Who it's for
For teams buried in routine admin
If your best people spend their afternoons moving information from one place to another, that's the work an agent should do. You keep the decisions, the agent does the typing.
Sounds familiar?
Every incoming email is read, sorted and forwarded by hand
Leads wait a day before anyone replies
Orders, invoices or timesheets are re-keyed into another tool
The weekly report is rebuilt from scratch every time
02
A working agent, inside your tools
Each agent does one job, has a named owner on your side and logs what it does.
1 to 4 weeks
Priced per workflow
What you get
A review of the workflow to find the steps worth automating
A working agent connected to the tools you already use
Human approval wherever a decision matters
A before/after estimate of time saved
A handover session so your team can run and adjust it
Examples
What agents typically take over
Professional services
Sorting incoming client emails, opening the file in your practice software and drafting the first reply.
Industry
Reading supplier delivery notes and purchase orders, then updating stock in the ERP.
Trade & distribution
Turning quote requests into draft quotes from your price list, ready for a salesperson to check.
Any business
Preparing meeting notes, follow-up emails and CRM updates after each client call.
How it runs
From first call to a running agent
01
Audit
We map the workflow and agree what the agent does and what stays human.
02
Build
We build on your real data, in a test environment.
03
Handover
We train the person who owns the agent, document it and switch it on.
04
Run
Monthly check-ins and small changes as your business grows.
FAQ
Questions owners ask us
Which tools can you connect?
Most CRMs, helpdesks and accounting packages, plus Google Workspace and Microsoft 365. If your tool has an API, we can usually connect it.
What if the agent makes a mistake?
Every step where a mistake would cost you something goes through a person first. Each agent has a named owner on your side and logs what it does, so you can see exactly what happened.
Will this replace people on my team?
That's not how we design agents. They take over the copy-paste, so your people spend their time on clients, sales and decisions.
Do I need technical staff?
No. We build, document and maintain everything. You need one person who knows the process and can give us an hour a week.
Which task costs you the most time?
Tell us about it in a free 30-minute call. We'll tell you honestly whether it needs an agent, a simple automation, or nothing at all.